About me

As a seasoned technology leader with a robust background in customer engineering and software consulting, I thrive on driving digital transformation and innovation. Currently, I serve as the Director of Customer Engineering for the APAC region at HeadSpin, where I’ve spearheaded a remarkable 780% increase in business revenue. My role encompasses the entire customer lifecycle, from initial presentations to ongoing success, and I have a proven track record of closing and onboarding high-revenue clients, including major banks and global telecom companies. My technical expertise spans PostgreSQL, MySQL, Python, Node.JS, and cloud platforms like Google Cloud, Azure, and AWS. Additionally, I’ve contributed to open-source projects and delivered keynote presentations at industry conferences.

In my spare time, I work as an independent software consultant, specializing in full-stack MVPs, automation testing, and technology guidance. My projects range from developing Jira plugins to building comprehensive platforms for startups. With a strong foundation in both business and technical skills, I excel in pre-sales, executive engagement, and customer success. My educational background includes a Bachelor of Mechanical Engineering and Commerce from Monash University, along with various certifications in cloud architecture and deep learning. I’m passionate about leveraging technology to solve complex problems and drive business growth.

What I'm doing

  • design icon

    Customer Engineering Leadership

    Building scalable pre and post sales engineering teams.

  • Web development icon

    Software Development

    High-quality software development to solve business problems.

  • mobile app icon

    Mobile apps

    Professional development of applications for iOS and Android.

  • camera icon

    Performance Testing

    I provide automated testing and performance insights for mobile apps and websites.

Clients

Resume

Education

  1. Google - Professional Cloud Architect

    2019 - 2019

    Certified to design, develop, and manage robust, secure, scalable, highly available, and dynamic solutions to drive business objectives in the cloud with a focus on GCP and Docker Orchestration.

  2. Bachelor of Mechanical Engineering & Bachelor of Commerce

    2011 - 2015

    Major in Actuarial Studies. GPA 3.7 out of 4. First class honours.

  3. Melbourne High School

    2007 - 2010

    ATAR: 99.55. Australian student prize - Top 500 High School Achievers in Australia. Premiers award for mathematics.

Experience

  1. Director - Customer Engineering, HeadSpin

    2020 — Present

    HeadSpin is an AI powered mobile app testing platform backed by Google Ventures, ICONIQ and Telstra Ventures. I am responsible for the full customer lifecycle from the first presentation, proof-of-concepts and continued success during production usage. I also manage and train a team of 5 sales and customer engineers across the APAC region.

  2. Independent Software Consultant, Appyx

    2021 - Present

    In my spare time, I am an independent consultant specialising in full stack MVPs, automation testing and technology guidance. I have worked with several global customers to accelerate their digital journeys.

  3. Technical Client Executive, Telstra

    2016 — 2020

    Telstra is the largest telco in Australia. My customers included Australia Post, AGL, ANZ and Jetstar. I was responsible for revenue growth, driving sales and ensuring customer satisfaction.

My skills

  • Customer Engineering
    90%
  • Coding
    85%
  • Team Building
    90%
  • Presentations
    80%

Blog

Contact

Contact Form